Holding people accountable can cause a lot of awkward conversations as well as anxiety, distress, and churn (a.k.a. drama). This session asks you to examine your current mindset around accountability, dive into the tactical Six Ownership Steps, and practice a couple to see how quickly conversations can achieve accountability.
Applications on the Job:
Mindsets on accountability eat skill sets for lunch. Reset your thinking on what accountability is.
Accountability starts with you. Clarify your approach so you can have the right conversation about the right thing.
Learn about the Six Ownership Steps Conversation Model and the three parts of full ownership and accountability for performance.