This session defines unconscious bias, describes the negative impact of microaggressions (commonplace statements that can damage relationships and impair performance), and proffers steps we can take to reduce this negative impact by engaging in, what are often, uncomfortable conversations. This session will be audio recorded and synced to the session slides.
Applications on the Job:
Define microaggressions and the ways they can negatively affect communication, work relationships, and work performance.
Describe uncomfortable conversations and the steps you can take to manage these conversations more effectively.