Chief People Officer and Head of Diversity, Learning & Innovation CLICK Institute, LLC
To ensure in-person or digital learning experiences are engaging and effective, design and delivery need to adopt a learner-centric approach. In this session, you will learn how to use seven phases of a design thinking framework with real cases from France, Denmark, Latin America, and the US.
Applications on the Job:
Use seven phases of a design thinking framework to create engaging and effective learning experiences that improve learners’ results.
Visualize the overall design and delivery process on a one-page live graphic to effectively manage workflow.
Improve the learner experience using human-centered design thinking to meet learning objectives and deliver better results.