Learn to address missed expectations, performance gaps, and challenging behaviors effectively and respectfully by implementing a safe conversations communication framework. Convince people to take ownership, find solutions to problems, and make needed changes. This session will be audio recorded and synced to the session slides.
Applications on the Job:
Develop dialogue that overcomes resistance while holding people accountable.
Learn how to safely address a behavior that hinders individual, team, or organizational success.
Identify performance gaps or missed expectations (free from judgement, bias, and opinion).